When Is My Order Eligible For Payment

Orders are eligible for payment once Wish confirms that the order is delivered. To expedite this process, the merchant should provide valid tracking IDs for their orders and use a fast shipping service.

If delivery cannot be confirmed, the order will still be eligible for payment 90 days after the order was marked as shipped.

Here are some examples that show when an order will be eligible for payment.

  1. Case 1
    • Assume that the next few payment dates are May 1st, May 15th, June 1st.
    • Order is placed on May 1st.
    • Merchant marks the order as shipped on May 2nd.
    • Wish confirms the order is delivered on May 14th (12 days after shipped).
    • Order becomes available for payment on May 14th.
    • Merchant will get paid for this order on May 15th (next payment date after May 14th).
  2.  Case 2:
    • Assume that the next few payment dates are May 1st, May 15th, June 1st.
    • Transaction is placed on May 12th.
    • Merchant marks the order as shipped on May 13th.
    • Wish confirms the order is delivered on May 30th.
    • Order becomes available for payment May 30th.
    • Merchant will get paid for this order on June 1st (next payment date after May 30th).
  3. Case 3:
    • Assume that the next few payment dates are May 1st, May 15th, June 1st.
    • Order placed on May 1st.
    • Merchant marks the order as shipped on May 2nd without providing a tracking ID.
    • On June 5th, the user confirms the item is delivered.
    • Order becomes available for payment 5 days after, on June 10th.
    • Merchant will get paid for this order on June 15th (next payment date after June 10th).
  4. Case 4 (Bad Case):
    • Assume that the next few payment dates are May 1st, May 15th, June 1st,
    • Order is placed on May 1st
    • Merchant marks the order as shipped on May 2nd without providing tracking ID
    • User never confirms delivery.
    • Order becomes available for payment on July 31st (90 days after mark shipped).
    • Merchant will get paid for this order on Aug 1st (next payment date after July 31st).
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