Apply to Join Wish Express
Add a Wish Express warehouse
Upon enrollment, to enable expedited shipping for your products, you will need to create Wish Express warehouse(s) for the destination countries you intend to ship Wish Express to.
- In your Merchant Dashboard, navigate to Products > View All Products.
- ‘Standard’ warehouse tab is displayed, with a plus symbol located next to it.
- Click the ‘+’ button to create a new Wish Express warehouse.
- The ‘Add Wish Express Warehouse’ modal window will appear. Here, you can add details for your new Wish Express warehouse and select the warehouse destination countries. Please note that you cannot edit the destination countries once the warehouse is created.
- Once you have filled in the details for your new warehouse, please click ‘Add’.
- After the warehouse has been added, the shipping prices will be displayed as blank and the inventory values shown as 0.
Setting Wish Express Inventory and Shipping Prices
After creating your new Wish Express warehouse(s), please adjust the inventory and shipping prices on the warehouse tabs accordingly. You can learn more about how to update the inventory of your products here, and how to adjust shipping prices here. A product is enabled to sell via Wish Express to a destination country only when its shipping price is set and inventory level is greater than 0 in the corresponding Wish Express warehouse.
Adding a new product
Upon adding a new product, shipping prices and inventory values for the ‘Standard’ warehouse will reflect the values you entered. The product will appear in the Wish Express warehouses with blank Express shipping prices and 0 inventory. Products with inventories in both Standard and Wish Express warehouses will have Standard and Express shipping options and prices displayed to Wish customers.
Creating a pooled inventory warehouse for all European destination countries
Merchants that ship Wish Express to multiple countries in Europe have the ability to create a pooled inventory warehouse that group all preset European destination countries together into one Wish Express warehouse tab. Merchants are able to manage inventory more easily with the pooled inventory warehouse that ships orders to multiple destination countries.
If you are a new Wish Express merchant shipping to Europe, to set up your first pooled inventory warehouse, simply follow the steps outlined in the ‘Add a Wish Express warehouse’ and ‘Setting Wish Express Inventory and Shipping Prices’ above. You’ll notice that the ‘Add Wish Express Warehouse’ modal indicates “All EU countries listed below” in the warehouse destination countries section, as shown in the screenshot above.
Select “All EU countries listed below” to pool all European destination countries you’ve already set up together into one warehouse tab.
Note that if you are an existing Wish Express merchant currently with multiple separate Wish Express warehouses listed for different EU destination countries, the pooled inventory warehouse you create by selecting “All EU countries listed below” will cover only the EU destination countries that are not already listed by you as separate warehouses.
For example, you initially set up Austria, Belgium, Denmark, France, and Germany as the EU destination countries you intend to ship to. You also have previously set up two separate warehouses that ship to Austria and Belgium respectively:
Now if you are to create a new pooled inventory warehouse by selecting “All EU countries listed below”, the drop-down menu will only show Denmark, France, and Germany. And your new pooled inventory warehouse will only cover these three countries.
If you’d like to group Austria and Belgium into your new pooled inventory warehouse to decrease the number of warehouse tabs and better streamline shipping, you’ll need to essentially delete the two existing warehouses for Austria and Belgium, and add these two countries to your newly-created pooled inventory warehouse. See below for how to accomplish this.
Adding a new country to your pooled inventory warehouse
In order to enable Wish Express for a new European destination country in your pooled inventory warehouse, you need to first delete the existing pooled inventory warehouse you’ve set up, and re-create a new one with the new destination country included. Navigate to the warehouse you intend to delete, and locate the “Delete Warehouse” button at the upper right corner:
If you’ve previously set up a separate warehouse already to ship to your new destination country, you need to delete this standalone existing warehouse as well so your new pooled inventory warehouse will be able to cover this country.
Note that the delete warehouse functionality is only available for Wish Express merchants with Europe-based warehouses. Merchants are not allowed to re-create an identical pooled inventory warehouse within two weeks of deleting an existing warehouse. After you click on the “Delete Warehouse” button, you’ll receive a confirmation popup. Click “Confirm” to proceed:
If you attempt to add an identical warehouse within two weeks, you’ll receive a popup message that prompts you to re-enable the deleted warehouse:
For common questions related to Wish Express Warehouse Tool, please refer to this FAQ article to learn more.