Your ProductBoost Balance contributes to the amount of funds you have available to spend on ProductBoost campaigns. You may choose to recharge your ProductBoost Balance at any time to increase the available balance you can use for ProductBoost campaigns.
In addition to recharging your ProductBoost Balance, your store's available balance that can be used for ProductBoost campaigns may also be increased by ProductBoost Credits. These are bonus credits that Wish issues for you to use on your future campaigns. You can view the available balance you can use for ProductBoost Campaigns (including your ProductBoost Balance and any bonus ProductBoost Credits) by viewing your ProductBoost Wallet on your Merchant Dashboard.
Wish may make changes to your store's Account Balance from time to time based on your ProductBoost spend. This is called an adjustment.
Here are some adjustments you are most likely to see to your store's Account Balance:
- Credit deposit (ProductBoost Credit): This refers to a promotion or bonus credit that Wish issues & applies to your account. This credit can be used for future campaigns only and cannot be refunded to you or cashed out. To learn more about ProductBoost Credit, please visit this FAQ article.
- Adjusted charges: Occasionally, some delivered impressions for active campaigns may be incorrectly reflected in your reports and billing. We will adjust reports and billing to reflect the correct number of delivered impressions for your past campaigns.