Your ProductBoost Balance contributes to the amount of funds you have available to spend on ProductBoost campaigns. Wish may make changes to your account balance from time to time based on your ProductBoost spend. This is called an adjustment. ProductBoost Credit reduces your account balance, while debits increase your account balance.
You can view your latest Account Balance on your Merchant Dashboard.
Here are some adjustments you are most likely to see:
- Credit deposit (ProductBoost Credit): This refers to a promotion or bonus credit that Wish issues & applies to your account. This credit can be used for future campaigns only and cannot be refunded to you or cashed out. To learn more about ProductBoost Credit, please visit this FAQ article.
- Adjusted charges: Occasionally, some delivered impressions for active campaigns may be incorrectly reflected in your reports and billing. We will adjust reports and billing to reflect the correct number of delivered impressions for your past campaigns.