I have a trademark registration and have reported an infringing listing. Why was the listing not removed?

Trademark rights generally are geographically limited and cover those countries or jurisdictions in which the trademarks are registered. For example, if your trademark was registered in China, a Chinese trademark registration generally will protect your rights only in China. If a brand owner believes it has rights outside of the jurisdiction mentioned in the provided trademark documentation, it may provide us with additional information.

Trademark rights generally also are limited to specific categories of goods or services. For example, if your trademark covers “soaps,” it generally will not allow you to remove a product that covers “toys” unless you also have a trademark registration for those other goods. If a brand owner believes it has rights outside the goods or services in the provided trademark documentation, it may provide us with additional information.

Please note, filing receipts and pending applications will not suffice. In addition, WIPO registrations will only be accepted if the trademark owner also provides a grant of protection letter or certificate indicating in which countries the owner has valid and non-expired trademark rights.