Fulfillment by Wish (FBW) is a warehousing and logistics service offered by Wish. FBW helps merchants reach customers in the U.S. and Europe as well as increase customer satisfaction through reliable and quick deliveries. Merchants simply ship their inventory to the warehouse and the warehouse will take care of order fulfillment (pick, pack, and ship).
To apply for FBW, merchants must complete the following process.
To start the online FBW application process, merchants can log into their account on merchant.wish.com and click the “Join FBW Now” from the FBW banner on the Home page.
Here is the Welcome banner you can see on your Home page to start the online application:
Merchants must identify themselves as an ‘individual’ or a ‘company.’ Individuals must upload a Photo ID. Companies must upload a Photo ID and a Business License.
Merchants then choose to apply for FBW US, FBW EU or both FBW US and FBW EU. Based on warehouse selection, merchants may need to submit tax-related documentation.
If applying for FBW US or both FBW US and FBW EU:
- Individuals that are a U.S. taxpayer must complete and upload a W-9 document. Individuals that are not a U.S. taxpayer must complete and upload a W-8BEN document (available here).
- Companies that are a U.S. taxpayer must complete and upload a W-9 document. Companies that are not a U.S. taxpayer must complete and upload a W-8BEN-E document (available here).
If applying for FBW EU only:
- Merchants are not required to submit tax-related documentation.
After providing identification and tax-related documents, merchants submit their FBW application to Wish. Wish will review the application. If any documents are missing or incorrectly completed, this will be communicated to merchants.
After the application is submitted and approved, merchants will be able to create shipping plans and send products to FBW warehouses in the U.S. and Europe. To create a shipping plan, select the New FBW Shipping Plan option from FBW menu.