The following regions can be enabled or disabled under the Standard Warehouse product country shipping settings:
- Hawaii, US
- Alaska, US
- Reunion, FR
Note: Wish Express automatically excludes these regions and does not require merchants to update the settings for these regions.
How do I enable / disable a given region within a country?
The regions listed above can be enabled / disabled under a product’s Standard Warehouse Country Shipping Price as seen on the View All Products page.
Similar to editing a product’s Standard country shipping settings, select View under Country Shipping Price. From the Shipping Settings module, you will be able to edit the checkmark to Enable or Disable the shipping of a certain region. Then, select Save to save the shipping settings.
To learn more about how to edit product country shipping, check out the link here.
Merchant is unable to ship to Hawaii, US for a given product, but wishes to continue to receive Standard orders for US and Alaska, US. Under the product’s country shipping price settings, the merchant can un-select the ‘Enable shipping to Hawaii, US’ checkbox:
Then the merchant selects Save. Once the region has been disabled, the merchant will not receive orders for Hawaii, US.
Can I still ship to a given region when the country as a whole is disabled?
If the country as a whole is disabled, the regions will also be disabled. Orders will not be received for that given country.
Can I set shipping prices for certain regions within a country?
At this time, the shipping price will be what the product’s country shipping price is set to.
Can I update the Regions via CSV or API?
At this time, regions can only be updated manually on the Standard product level.