Wish is dedicated to providing high-quality customer experience and bringing the best products to our customers. In the interest of providing the best products to our customers, Manipulated Review and Ratings Policy is implemented.
What is the Manipulated Review & Ratings Policy?
Wish strictly prohibits any attempt to manipulate customer reviews and/or ratings, and expressly prohibits compensated reviews and/or ratings. Any reviews and/or ratings generated by the merchants directly or indirectly are also prohibited. Orders that are found to have been affected by manipulated reviews and/or ratings are subject to be penalized up to $10 per affected order.
What are some examples where the Manipulated Review and Ratings Policy will apply?
- Merchants buy their own product and falsely provide a high rating (eg. 5-star) and/or writes a review.
- Merchants ask a friend to buy a product and rate positively.
- Merchants buy their own products or pays an entity or person to buy their products to boost sales, ratings, and reviews.