Wish is dedicated to providing a high quality customer experience and bringing the best products to our customers. In the interest of providing the best products to our customers, effective December, 12, 2018 5PM PST we are implementing the Manipulated Review and Ratings Policy:
What is the Manipulated Review and Ratings Policy?
Wish strictly prohibits any attempt to manipulate customer reviews and/or ratings, and expressly prohibits compensated reviews and/or ratings. Any reviews and/or ratings generated by the merchants directly or indirectly are also prohibited. Orders that are found to have been affected by manipulated reviews and / or ratings are subject to be fined the order value plus $100.
Order value is defined as ‘quantity * (merchant price + merchant shipping)’.
What are some examples where the Manipulated Review and Ratings Policy will apply?
- Merchant buys their own product and falsely provides a high rating (eg. 5-star) and/or writes a review.
- Merchant asks a friend to buy a product and rate positively.
- Merchant buys their own product or pays an entity or person to buy their products to boost sales, ratings, and reviews.