Wish FBW team is pleased to announce that a new warehouse in Chicago, IL, USA will be officially launched. This is an effort to further improve FBW warehousing and delivery performance. The new warehouse code is FBW-US-ORD and will be fully operational on February 12th, 2019.
At the same time, FBW-US-CVG warehouse will be closing. We have terminated shipping plan creation to CVG warehouse on January 8th, 2019 and will allow current inventory to be sold or transferred to the new FBW-US-ORD warehouse before CVG’s closing in April 2019. The remaining leftover inventory at CVG by end of April will be transferred from CVG to ORD, and Wish will be responsible for inventory transportation fee and related logistic costs at the time of transfer.
The shipping plan creation flow will remain the same as before. New US shipping plans will separate inventory shipping inventory to LAX and ORD warehouse respectively.
Merchants are allowed to update FBW shipping fee accordingly from FBW Management Module in merchants dashboard page (merchant.wish.com/fbw/inventory). Thank you for your cooperation and hope you and your family enjoy a great spring festival!
Q: Can I request inventory to be returned from the closing warehouse: FBW-US-CVG ?
A: Yes, merchants have the ability to request their enabled / active inventory to be returned to them from the FBW-US-CVG warehouse to another US address before it officially closes in April. Otherwise remaining enabled / active inventory will be transferred to the new FBW-US-ORD warehouse.
For disabled inventory in the FBW-US-CVG warehouse, merchants need to either transfer the inventory to another location or dispose of their disabled inventory. Either action needs to be taken by April 18, 2019. If merchants take no action for their disabled inventory in FBW-US-CVG by April 18, 2019, Wish will treat all their disabled inventory as "to be disposed of" by default. To learn how to transfer or dispose of disabled inventory on the Merchant Dashboard, please visit this video for detailed instructions.
Q: Is the new fee schedule for both warehouses in the US? How about FBW EU warehouse fee?
A: Yes, the new FBW US warehouse fee is updated for both warehouses. For FBW EU, we are still waiting for our warehouse partner to provide the latest shipping fee schedule for 2019. An announcement will be provided to merchants in late February.
Q: What is the effective date for the updated FBW last mile shipping price (Wish last mile takeover)?
A: We believe the success of the FBW program must include an affordable last mile shipping price for our customers. In order to minimize pricing impact for FBW and drop ship, we are still finalizing the details for handling last mile shipping. In the near future, details and effective date on last mile takeover will be announced.