Effective May 2, 2019, FBW merchants now have the ability to view a variety of key sales and inventory metrics on the FBW Performance Overview dashboard. This FAQ addresses some common questions about the FBW Performance Overview so that FBW merchants can best utilize the dashboard to surface the most valuable FBW sales and product insights.
How do I visit the FBW Performance Overview dashboard?
Simply navigate to the Merchant Dashboard > FBW > FBW Performance page. You’ll now be able to view your FBW Performance Overview dashboard:
What are some of the metrics I can see on FBW Performance Overview?
The goal of the FBW Performance Overview is to surface sales and product performance insights of merchants’ FBW inventory. Merchants can also manage their top sellers or restock products in FBW inventory to optimize their business. Merchants are able to view the following key metrics on the page:
1. The product performance page offers specific product level performance data such as total historical sales, sales in the last 90 days, available inventory, and refund rate. The data can be displayed on a weekly, monthly, or yearly basis. Merchants also have access to these insights on a per FBW warehouse basis (see screenshot above).
2. Inventory data for each FBW warehouse on a per product or product SKU basis.
3. Warehouse-level performance on a weekly, monthly, or yearly basis:
4. Low inventory and details: for product SKUs that are low in stock based on the estimated number of days of that the current inventory is able to cover, the FBW Performance Overview dashboard surfaces these SKUs so merchants can take actions towards restocking these products to optimize their sales.
When there are SKUs low in stock, merchants will first see a warning message on their FBW Performance Overview page:
By clicking “View Details”, merchants will be taken to a list of SKUs low in stock at the bottom of the same page to view detailed information of these SKUs and restock if necessary:
By clicking “Restock”, merchants will be taken to the Create FBW Shipping Plan page. Merchants can also sort or filter this table to surface the information most important to them.
To better help merchants manage their FBW sales and inventory, Wish is continuously updating the merchant dashboard to provide the right tools and insights to merchants. If you have any questions or feedback about the FBW Performance Overview page, please reach out to your Account Manager.