FBW merchants have the ability to view a variety of key sales and inventory metrics on the Merchant Dashboard FBW Performance page. This FAQ addresses some common questions about the FBW Performance so that merchants can best utilize the page to surface the most valuable FBW sales and product insights.
How do I visit the FBW Performance page?
Simply navigate to the Merchant Dashboard > FBW > Performance page:
What are some of the metrics I can see on the FBW Performance page?
The goal of the FBW Performance is to surface sales and product performance insights of merchants’ FBW inventory. Merchants can also manage their top sellers or restock products in FBW inventory to optimize their business. Merchants are able to view the following key metrics on the page:
1. The product performance page offers specific product-level performance data such as total historical sales, sales in the last 90 days, available inventory, and refund rate. The data can be displayed on a weekly, monthly, or yearly basis. Merchants also have access to these insights on a per FBW warehouse basis (see screenshot above).
2. Inventory data for each FBW warehouse on a per product or product SKU basis.
3. Warehouse-level performance on a weekly, monthly, or yearly basis:
4. Low inventory and details: for product SKUs that are low in stock based on the estimated number of days that the current inventory is able to cover, the FBW Performance page surfaces these SKUs so merchants can take actions towards restocking these products to optimize their sales.
When there are SKUs low in stock, merchants will first see a warning message on their FBW Performance page:
By clicking “View Details”, merchants will be taken to a list of SKUs low in stock on the FBW > Insights page to view detailed information of these SKUs and restock if necessary:
By clicking “Restock”, merchants will be taken to the Create FBW Shipping Plan page. Merchants can also sort or filter this table to surface the information most important to them.
To better help merchants manage their FBW sales and inventory, Wish is continuously updating the Merchant Dashboard to provide the right tools and insights to merchants. If you have any questions or feedback about the FBW Performance page, please reach out to your Account Manager.