Effective September 17, 2019 00:00 UTC, certain Germany-bound orders with order value greater than or equal to $140USD may be required to utilize one of the acceptable shipping carriers or WishPost logistics channels that offer support to pay Value Added Tax (VAT) on behalf of merchants. All affected orders will be indicated to merchants with a “Delivered Duty Paid (DDP) required” flags in the Merchant Dashboard.
This FAQ walks merchants through some commonly-asked questions about the “Delivered Duty Paid (DDP) required” orders.
What are the acceptable shipping carriers for non-WishPost merchants?
For non-WishPost merchants, please select one of the following shipping carriers to fulfill affected orders:
When fulfilling using one of the above carriers, please indicate in the carrier website that duties/tax/fees are billed to the shipper (i.e. merchants themselves).
What are the acceptable WishPost logistics channels for WishPost merchants?
If you are required to ship via WishPost, please utilize one of the following WishPost logistics channels to fulfill affected orders:
- SF E-Parcel Registered Mail
- Y-Express - General Cargo
- Y-Express - Special Cargo
- YW Air Express - General Cargo
- YW Air Express - Special Cargo
What is the API-related changes that merchants should be aware of?
ERPs should prepare to intake the following new API field and complete integration by September 17, 2019 00:00 UTC:
requires_delivered_duty_paid (This is True when it is a Delivered Duty Paid (DDP) required order, and False when it is not.)
Merchants should confirm whether the ERP they work with has intaken the above new API field.
The following API endpoints will be affected: