How to view and organize announcements released to merchants by Wish?

Wish continuously improves and expands its features, programs, and tools to help merchants most effectively run their businesses on the platform. To keep merchants up to date regarding new developments of Wish’s features and programs relevant to merchants’ store operations, we release announcements to merchants on a very regular basis (often daily), accessible on the Merchant Dashboard and via API. 

These announcements are merchant-facing and include the latest feature or program updates rolled out (or to be rolled out) to some or all merchants, and may contain important changes that merchants must be aware of or action items that merchants must take before or after a certain effective date.

This article walks merchants through how to view these announcements, and how to sort and filter for announcements that they are most interested in.

View, sort, and filter for announcements on the Merchant Dashboard

Merchants may log in to their Merchant Dashboard to view and organize announcements. In the right-hand navigation bar under "Announcements," the most recent are listed. Click on an announcement to open it.

In the example of this particular announcement shown above, merchants are able to see the following information:

• Two types of tags associated with the announcement: program tags and category tags.
  • Program tags are the tags with icons next to them, in this case, the “ProductBoost” tag;
  • Category tags are the tags without icons next to them, in this case, the “API” tag.
• Announcement title
• Date the announcement posted
• Announcement details
• Action items (if applicable) and a website link for more information/help

Important announcements (those that require merchants take action by a certain date) are identified by the following:

• Up top, a gold star icon next to the announcement title
• At the end, a concise summary of merchant actions needed before or after a certain effective date

Please note that all announcements will contain program and/or category tags, announcement title and details, but only some will be marked as important with merchant action items and effective date displayed. 

To filter for announcements by category and/or program tags, or to sort important and/or recent announcements, start from the Merchant Dashboard homepage and in the right navigation bar next to "Announcements," find and click on “View all" to open the “Announcements” page.

On this page, merchants may filter for all announcements by selecting specific category or program tags, as shown on the left-hand navigation.

Merchants may also sort out important or recent announcements by clicking on the “Sort By” drop-down menu, as shown above.

View, sort, and filter for announcements via API

Merchants may also use the /api/v2/fetch-sys-updates-noti API endpoint to retrieve announcements. Specifically, the following 5 fields are available for merchants to sort and filter for announcements:

• program
• categories
• important
• cta_text
• cta_text_cn
• cta_effective_date

The "cta_text" field means merchants' action items in English language, while "cta_text_cn" means merchants' action items in Chinese language. "cta_effective_date" is the effective date before or after which merchants need to take actions. "program" and "categories" fields represent the Program and Category tags of each announcement, while "important" represents whether the announcement is marked as "important".

Merchants can feel free to refer to this API documentation to learn more about how to retrieve and organize announcements using the /api/v2/fetch-sys-updates-noti endpoint.