Payments & Refunds

Payment

• LianLian Pay FAQ
• Strategic Order Rebate FAQ
• Strategic Country Rebate FAQ
• Wish EEA Merchant “Know Your Customer” Process
• Early Payment FAQ
• What should I do if my Account Balance page indicates that my payments are currently withheld?

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Refunds

• Partial Refunds FAQ
• Refund Reasons (Starting January 23, 2019)
• Order Cancellation Penalty Policy
• What Happens If I Shipped An Order But It Gets Refunded?
• How Do I Refund An Order I Already Shipped?
• How do I report Customer Fraud?

Local Currency Feature

• CAD Local Currency Feature for Canada-based Merchants
• AUD Local Currency Feature for Australia-based Merchants
• JPY Local Currency Feature for Japan-based Merchants
• MXN Local Currency Feature for Mexico-based Merchants
• CNY Local Currency Feature for Merchants
• EUR Local Currency Feature for Europe-Based Merchants

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