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  1. Wish for Merchants
  2. Payments & Refunds

Payments & Refunds

Getting paid for your orders and handling refunds

Payment

  • Payment Settings - FAQs
  • How to locate the revenue share of an order
  • When is my order eligible for payment?
  • What should I do if my Account Balance page indicates that my payments are currently withheld?
  • How Do I See When My Orders Will Be Paid?
  • How Do I View My Payment History?
See all 16 articles

Refunds

  • How do I refund an order I already shipped?
  • Order Cancellation Policy
  • What happens if I shipped an order but it gets refunded?
  • Refund Reasons
  • Partial Refunds FAQ
  • How do I report customer fraud?

Local Currency Feature

  • CNY Local Currency Feature for Mainland China-Based Merchants
  • JPY Local Currency Feature for Japan-based Merchants
  • EUR Local Currency Feature for Europe-Based Merchants
  • GBP Local Currency Feature for United Kingdom-Based Merchants
  • CAD Local Currency Feature for Canada-Based Merchants
  • MXN Local Currency Feature for Mexico-Based Merchants
See all 9 articles
Wish for Merchants
English (US) العربية Čeština Deutsch Español Français Bahasa Indonesia Italiano 日本語 한국어 Nederlands Português svenska ไทย Türkçe Tiếng Việt 简体中文