Wishは、認定配送業者の一覧を厳しく監視しており、注文処理時に適切な認定販売業者とサービスレベルを選択することを販売元に強くお勧めしています。こういった配送ポリシーへの違反が発覚した販売元の店舗はペナルティや支払い保留の対象となり、将来的に営業が停止される場合があります。
販売元ポリシー 5.8に従い、注文が中国から発送され、WishPost以外の配送業者を利用して配送されたことが分かった場合、販売元は違反となる注文ごとに$100の罰金が科されます。
Through WishPost, merchants will have the opportunity to select high performing shipping services for all Wish orders originating from Mainland China. This will result in better logistics, positive customer experiences, and overall merchant success on the Wish Platform.
WishPostをさらに効率良く利用する方法についてご質問がおありの場合は、販売元ダッシュボード ホームページで担当アカウントマネージャーにお問い合わせください。
中国以外から差出される注文は引き続き、こちらに記載の認定配送業者で発送していただけます （販売元による先進的ロジスティクスプログラムから外された一部の注文と中国以外の倉庫から発送される一部の注文に適用される配送業者要件については以下をご参照ください）。
A related case also outlined in the Merchant Policy 5.8 is that merchants may remove certain orders from the Advanced Logistics Program and ship these orders from warehouses outside of Mainland China to ensure faster delivery time. These types of orders should be fulfilled with a Confirmed Delivery Carrier. As such, merchants must also comply with the confirmed delivery timeline requirements outlined in Merchant Policy 5.4 and Merchant Policy 7.5 for these orders.
Currently, only Finland- and United States-bound Advanced Logistics Program orders can be removed from the program and shipped from warehouses outside of Mainland China.
In addition, merchants may also remove the United States-bound Advanced Logistics Program orders from the program for qualified reasons other than “Shipping from outside of Mainland China”. Because these orders are still shipped from Mainland China, they must be fulfilled with WishPost. However, merchants may choose the appropriate WishPost logistics channels based on whether the removed order is subject to the Confirmed Delivery Policy or not. Specifically,
- If the order is subject to the Confirmed Delivery Policy, merchants must fulfill the order with WishPost and select an appropriate WishPost logistics channel and service level that provide last-mile tracking (i.e. delivery confirmation);
- If the order is not subject to the Confirmed Delivery Policy, merchants may fulfill the orders with any WishPost logistics channel of their choice.
For more information about Finland-bound and United States-bound order removal from the Advanced Logistics Program, please visit Advanced Logistics Program for Finland-Bound Orders Overview and Advanced Logistics Program for United States-bound Orders Overview, respectively.
Note that order removal found to be based on non-qualified reasons may be penalized $100 USD per noncompliant order. Repeated violations of this policy may be subject to further penalties such as account suspension. For example,
- If merchants remove an order from the program and claim the removal reason as “Shipping from outside of Mainland China”, but it is later found that this order is actually shipped from a warehouse within China, merchants will be penalized.
- If merchants remove an order from the program, select “Other” as the removal reason, but leave invalid or gibberish notes in the “Comment” section, merchants will be penalized.
よくある質問：
1. What happens if I do not ship using Wishpost when shipping from Mainland China?
Merchant stores detected to violate these shipping policies will be subject to penalties, payment withholding and/or possible suspension in the future.
If an order has been found to be shipped from Mainland China and was shipped with a carrier other than WishPost, the violating order will be penalized $100.
2. 中国以外から差し出す注文の場合はどうなりますか？
中国以外から差し出される注文は、Wishの認定配送業者一覧から配送業者を選んで発送していただけます。
配送業者の追加要件は、販売元による先進的ロジスティクスプログラムから外され、中国以外の倉庫から発送される一部の注文に適用されます。販売元ポリシー 5.8に規定されている通り、こうした注文は配送確認に対応する認定配送業者で注文処理をする必要があります。このように、販売元は該当の注文に対して販売元ポリシー 5.4と販売元ポリシー 7.5に定められる通り配送確認時間の規定要件を守る必要があります。
この注文が、中国の倉庫から発送されたことが判明した場合、販売元は違反となる注文ごとに$100の罰金が科されます。
3. 中国から差し出される注文をWishPostを利用せずに発送した場合はどのようなペナルティがありますか？
販売元ポリシー 5.8により、注文が中国から発送され、WishPost以外の配送業者を利用して配送されたことが分かった場合、違反となる注文に$100の罰金が科されます。
4. Can I use WishPost-EUB channel to ship non-Wish orders?
No. WishPost-EUB channel is for shipping Wish orders only. Again, WishPost is designed to help merchants select high performing shipping services for their Wish orders, leading to better logistics, positive customer experience, and overall merchant success on the Wish Platform. Shipping non-Wish orders via WishPost-EUB channel is strictly prohibited.
We strongly suggest that merchants comply with all Wish and WishPost terms and policies for WishPost to best support their logistics efforts on Wish.
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