China Post Unregistered Shipping Price Increase and Wish Subsidy FAQ

To address the planned January 1, 2020 China Post unregistered shipping price increases, and to help merchants continue using the appropriate shipping carriers and service levels to provide the best customer experience through Wish, Wish will subsidize 60% of the China Post unregistered shipping price increases for merchants using the WishPost China Post unregistered logistics channel. Note that the Wish subsidy only applies to:

1. Canal não registrado do WishPost China Post (o preço de envio do canal registrado WishPost China Post não será subsidiado).
2. Existing product listings uploaded between April 10, 2019 12:00AM Beijing Time and January 1, 2020 12:00AM Beijing Time.  
   
3. Pacotes com peso menor ou igual a 80 gramas.
4. Pacotes com peso atualizado pelo China Post dentro de 48 horas depois da confirmação do envio.

Criamos estas perguntas frequentes para ajudar os comerciantes a entender essa transição.

How does the 60%  subsidy work?

Merchants first still need to pay the full China Post unregistered shipping price amount within their WishPost account China Post unregistered channel when shipping orders. Once the fully increased shipping price is paid, Wish will subsidize 60% of the increase after the fact. Merchants will be able to view the subsidy amount on the Orders > History page within Merchant Dashboard, as indicated by a “China Post Subsidy” flag under the “Shipment Details” column:

Para ver os detalhes do subsídio de um pedido enviado específico, o comerciante só precisa passar o mouse sobre o ícone da interrogação:

The detailed message here indicates to merchants that the order qualifies for 60% Wish subsidy for increase in China Post unregistered shipping price. Merchants are able to view the exact subsidy amount associated with this order. As a result, merchants ultimately only pay an additional 40% of the increase in China Post unregistered shipping prices, given the 60% Wish subsidy.

Os comerciantes receberão o reembolso junto com os pagamentos, de acordo com a política de Qualificação para pagamento de pedidos do Wish.

Note that if the product is uploaded before April 10, 2019 12:00AM Beijing Time and January 1, 2020 12:00AM Beijing Time but approved for sale after this date, it is still eligible for the Wish subsidy. In addition, if merchants disable a product eligible for the Wish subsidy and then re-enable it, the product is still eligible for the subsidy.

 

Exemplo 

• Prior to January 1, 2020, let’s assume that merchants pay $10 in shipping price for shipping an order using the WishPost China Post unregistered logistics channel.
• Effective January 1, 2020, let’s assume that the China Post unregistered channel shipping price increases from $10 to $11, with a ($11-$10) = $1 increase.
• O comerciante continua precisando pagar o preço de envio total, com o aumento, para enviar o pedido pelo canal não registrado do China Post.
• Wish subsidizes 60% of the $1 increase in shipping price for orders on products uploaded between April 10, 2019 12:00AM Beijing Time and January 1, 2020 12:00AM Beijing Time. After merchants pay the full amount of $11 for shipping price in their WishPost account, merchants will be able to view a subsidy amount of $1 * 60% = $0.60 in the Orders > History page on their Merchant Dashboard, indicating that $0.60 has been subsidized by Wish and returned to merchants.
• Merchants will receive the rebate amount of $0.60 as part of their payments according to the Wish Order Payment Eligibility policy.
• Ultimately, merchants only pay an additional 40% of the $1 increase in China Post unregistered shipping price, and a total shipping price of $10 + $1 * 40% = $10.40 for orders on products uploaded between April 10, 2019 12:00AM Beijing Time and January 1, 2020 12:00AM Beijing Time, instead of the fully increased shipping price of $11.

 

Is Wish subsidizing the WishPost China Post logistics channel for existing products uploaded before April 10, 2019 12:00AM Beijing Time?

Effective April 27, 2020 12:00AM Beijing Time, Wish will no longer subsidize 75% of the China Post unregistered shipping price increases for products uploaded before April 10, 2019 12:00AM Beijing Time. However, Wish will continue to subsidize 60% of China Post unregistered shipping price increases for products uploaded between April 10, 2019 12:00AM Beijing Time and January 1, 2020 12:00AM Beijing Time. If you have any questions about these changes in Wish subsidy, please do not hesitate to reach out to your Account Manager.

 

O Wish vai subsidiar o canal de logística do WishPost China Post para todos os países de destino?

For WishPost labels generated after January 1, 2020 12:00AM Beijing Time, orders with destination countries United States, Great Britain, Germany, Australia, France, Switzerland, Norway, Canada, Denmark, Sweden, Netherlands, Japan, South Korea, Portugal, Spain, Hungary, Czechia are eligible for the 60% Wish subsidy. 

Todas as políticas para comerciantes do Wish continuam valendo para esses pedidos e as publicações de produtos associadas, e devem ser seguidas para manter as boas práticas.

 

Os comerciantes vão receber o subsídio se um pedido for reembolsado?

Não, o pedido não se qualificará para o subsídio caso seja reembolsado.

 

Posso recuperar o valor do subsídio por meio da API?

Sim. A partir de 7 de junho de 2019, os ERPs poderão recuperar o valor do subsídio do China Post para cada pedido por meio de um novo campo na API, `china_post_subsidy_amount`. Acesse esta documentação sobre a API para saber mais sobre como usar a API para recuperar o valor do subsídio.

Os seguintes endpoints da API serão afetados:

/api/v2/order

/api/v2/order/multi-get

/api/v2/order/get-fulfill

 

O que eu devo fazer em relação ao aumento do preço de envio do China Post e o subsídio do Wish?

Recomendamos que os comerciantes continuem selecionando as transportadoras e os níveis de serviço adequados para oferecer a melhor experiência ao cliente no Wish. Se tiver alguma dúvida sobre o subsídio do Wish, entre em contato com o seu gerente de contas.