How to Prepare for the Holidays

If you would like to continue operating your store during the holidays, we strongly encourage merchants to make the following preparation in advance: 

1. Keep your top selling products active
2. Preparing extra inventory
3. Securing reliable shipping logistics

If merchants choose to pause the operation of your Primary warehouse or all your warehouse(s), you may update your vacation settings on the Vacation Settings page. To learn more about how to configure the vacation settings, please check this article.

Please note that all Wish Policies are in effect during the holidays. Here are three policies that are especially relevant during holiday breaks:

• Late Fulfillment Policy

• Late Delivery Policy

• High Product Refund Ratio Policy

Keep top selling products active

To determine which of your products are best-sellers, please check the Sales Performance tab on your Merchant Dashboard: https://merchant.wish.com/performance-table

Click “View Product Breakdown” to see your store’s popular items for a specific week.

You may also click “Export CSV” to download a file with this weekly product data.

Prepare enough inventory in-house for active products instead of relying on your suppliers

Since your suppliers may not be available for repurchase during the holiday season, please make sure to pre-stock extra inventory before the holiday begins so you are still able to fulfill orders efficiently.

To estimate the number of products you need during the holidays, check each product's weekly sales performance here: https://merchant.wish.com/performance-table

Select reliable shipping carriers to ensure proper fulfillment

Wish policies and fines are not suspended during holidays. Please make any necessary arrangements with your shipping partners to avoid any disruption of business. Please ensure that all packages are fulfilled and shipped in accordance with Wish policies.