Orders
Fulfilling orders, shipping, EPC, Advanced Logistics Program, confirmed delivery, and more
Advanced Logistics Program
- Advanced Logistics Program Overview (applicable to all destination countries supported)
- Service-related information for the Advanced Logistics Program
- Advanced Logistics Program for Chile-Bound Orders Overview
- Advanced Logistics Program for Brazil-Bound Orders Overview
- Advanced Logistics Program for Malaysia-Bound Orders Overview
- Advanced Logistics Program for Finland-Bound Orders Overview
EPC Program
- Logistics Pricing Structure for EPC Japan
- Logistics Pricing Structure for EPC Norway
- February 2020 EPC Logistics Pricing Structure Updates for 17 Destination Countries (Effective February 2, 2020 UTC)
- Logistics Pricing Structure for EPC Switzerland, EPC Hungary, and EPC Korea
- Logistics Pricing Structure for EPC Portugal & EPC Greece + Updated Logistics Pricing Structure for EPC Netherlands (Effective October 9, 2019 Beijing Time)
- Logistics Pricing Structure for EPC Brazil, EPC Australia, and EPC Puerto Rico
Tax Settings
- How to provide your valid RFC ID via Tax Settings for Mexico VAT calculation?
- How to comply with Norway VAT requirement (effective April 1, 2020)?
- European Countries Indirect Tax Collection
- Export Tax Report Feature
- Tax Definitions and Calculations FAQ
- How to Activate and Edit Tax Settings in Merchant Dashboard?
Returns
Fulfill Orders
- How does Wish help merchants shipping South Korea-bound orders obtain customer PCCC to comply with Korean customs requirement?
- Detailed Operational Plans for WishPost Logistics Channels during 2020 Labour Day holiday
- HUB Program FAQ
- Smart Logistics Program Overview & FAQ in response to COVID-19 global outbreak (applicable to all destination countries supported)
- Understanding merchants’ tax obligations for selling to France-based customers
- How does Wish help merchants comply with new requirements from Brazilian Post and Telegraph Corporation (effective January 2020)?
Shipping
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective October 19, 2020 Beijing Time)
- All available WishPost logistics channels for certain top-selling destination countries starting October 9, 2020 Beijing Time
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective October 1, 2020 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective September 18, 2020 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective September 4, 2020 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective August 17, 2020 Beijing Time)