Orders
Fulfilling orders, shipping, Advanced Logistics Program, confirmed delivery, and more
Fulfill Orders
- How do I fulfill my orders?
- What information do I see for my orders?
- How to fulfill orders shipping outside of the UK to the UK?
- How does Wish support merchants in fulfilling orders with “Cancelled” tracking status based on WishPost records?
- Why do we have to ship within 5 calendar days of receiving an order?
- Merchants are responsible for refunds on excessively delayed shipments
Tax Settings
- U.S. Tax Identity Collection
- How to set up Tax Settings for UK domiciled merchants?
- How to provide your valid RFC ID via Tax Settings for Mexico VAT calculation?
- How to comply with Norway VAT requirement (effective April 1, 2020)?
- European Countries Indirect Tax Collection
- Export Tax Report Feature
Returns
Advanced Logistics Program
- Advanced Logistics Program overview (applicable to all destination countries supported)
- Service-related information for the Advanced Logistics Program
- Frequently Asked Questions about the Advanced Logistics Program (applicable to all destination countries supported)
- Advanced Logistics Program for Slovenia-bound orders overview
- Advanced Logistics Program for Slovak-bound orders overview
- Advanced Logistics Program for Latvian-bound orders overview
Shipping
- Certain WishPost Logistics channels to be closed or volume-limited (Effective June 19, 2021 Beijing Time)
- Certain WishPost Logistics channels to be closed or volume-limited (Effective June 11, 2021 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective June 1, 2021 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective May 6, 2021 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective April 16, 2021 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective March 29, 2021 Beijing Time)