Orders
Fulfilling orders, shipping, EPC, Advanced Logistics Program, confirmed delivery, and more
Advanced Logistics Program
- Advanced Logistics Program Overview (applicable to all destination countries supported)
- Service-related information for the Advanced Logistics Program
- Advanced Logistics Program for Chile-Bound Orders Overview
- Advanced Logistics Program for Brazil-Bound Orders Overview
- Advanced Logistics Program for Malaysia-Bound Orders Overview
- Advanced Logistics Program for Finland-Bound Orders Overview
EPC Program
- February 2020 EPC Logistics Pricing Structure Updates for 17 Destination Countries (Effective February 2, 2020 UTC)
- Logistics Pricing Structure for EPC Switzerland, EPC Hungary, and EPC Korea
- Logistics Pricing Structure for EPC Portugal & EPC Greece + Updated Logistics Pricing Structure for EPC Netherlands (Effective October 9, 2019 Beijing Time)
- Logistics Pricing Structure for EPC Brazil, EPC Australia, and EPC Puerto Rico
- Logistics Pricing Structure for EPC Spain & EPC Argentina
- Logistics Pricing Structure for EPC Italy
Tax Settings
Returns
Fulfill Orders
- Detailed Operational Plans for WishPost Logistics Channels during 2020 Labour Day holiday
- HUB Program FAQ
- Smart Logistics Program Overview & FAQ in response to COVID-19 global outbreak (applicable to all destination countries supported)
- Understanding merchants’ tax obligations for selling to France-based customers
- How does Wish help merchants comply with new requirements from Brazilian Post and Telegraph Corporation (effective January 2020)?
- Replacement Item BETA Program FAQ
Shipping
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective June 1, 2020 Beijing Time)
- Wish Priority WishPost logistics channels updated pricing for U.S.-bound orders (effective May 14, 2020 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective May 1, 2020 Beijing Time)
- China Post additional logistics fees charging standard (in response to COVID-19)
- A list of WishPost logistics channels that have paused accepting orders in response to COVID-19 limited air capacity
- A list of WishPost logistics channels offering rail transportation option for Europe-bound orders in response to COVID-19 limited air capacity