Orders
Fulfilling orders, shipping, EPC, Advanced Logistics Program, confirmed delivery, and more
Advanced Logistics Program
- Advanced Logistics Program Overview (applicable to all destination countries supported)
- Service-related information for the Advanced Logistics Program
- Advanced Logistics Program for Chile-Bound Orders Overview
- Advanced Logistics Program for Brazil-Bound Orders Overview
- Advanced Logistics Program for Malaysia-Bound Orders Overview
- Advanced Logistics Program for Finland-Bound Orders Overview
EPC Program
- Updated Logistics Pricing Structures for EPC Mexico (January 2021)
- EPC Program FAQ
- Logistics Pricing Structure for EPC Japan
- Logistics Pricing Structure for EPC Norway
- February 2020 EPC Logistics Pricing Structure Updates for 17 Destination Countries (Effective February 2, 2020 UTC)
- Logistics Pricing Structure for EPC Switzerland, EPC Hungary, and EPC Korea
Tax Settings
- U.S. Tax Identity Collection
- How to set up Tax Settings for UK domiciled merchants?
- How to provide your valid RFC ID via Tax Settings for Mexico VAT calculation?
- How to comply with Norway VAT requirement (effective April 1, 2020)?
- European Countries Indirect Tax Collection
- Export Tax Report Feature
Returns
Fulfill Orders
- Setting up Intelipost/Wish integration (applicable to Brazil-based merchants)
- How to fulfill orders shipping outside of the UK to the UK?
- How does Wish support merchants in fulfilling orders with “Cancelled” tracking status based on WishPost records?
- How do I fulfill my orders?
- What information do I see for my orders?
- Why do we have to ship within 5 calendar days of receiving an order?
Shipping
- WishPost Uni-Freight Program FAQ
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective January 20, 2021 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective January 4, 2021 Beijing Time)
- Which international shipping carrier should I select based on an order’s origin country/region and destination country/region?
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective December 14, 2020 Beijing Time)
- WishPost Shipping Rate Updates for Certain Logistics Channels & Destination Countries (Effective December 2, 2020 Beijing Time)