Advanced Logistics Program for South Africa-bound orders overview

Effective April 21, 2021 2:00AM UTC, the Advanced Logistics Program for South Africa-bound orders is officially launched for all Mainland China-based merchants with South Africa enabled as a destination country. The Advanced Logistics Program aims to improve merchant logistics and overall customer experience on Wish. All eligible orders included in the Advanced Logistics Program will receive a number of logistics benefits offered by the Advanced Logistics Program. Eligible orders are also subject to Wish for Merchants Terms of Service as well as all Advanced Logistics Program Merchant Policies.

To learn more about the overview of the Advanced Logistics Program, its benefits and other general information applicable to all destination countries supported, please visit this Advanced Logistics Program Overview (applicable to all destination countries supported) article. The below information applies to Advanced Logistics Program for South Africa-bound orders only:

1. What is the shipping pricing for the two required WishPost logistics channels for South Africa-bound Advanced Logistics Program orders?

General cargo:

Special cargo:

Sensitive cargo:

2. What are the dimensions and weight limits for packages delivered to Advanced Logistics Program warehouse (South Africa-bound orders)?

The dimension and weight limits for packages depend on the product types: general products, products with built-in battery, and sensitive products.

Note that special products = products with built-in ion or button battery; sensitive products = products not categorized as general or special products; common sensitive products include but are not limited to eye shadow, lip gloss, liquid foundation, facial cream, facial mask, scrubbing cream, headphones, small speakers, etc.

All Advanced Logistics Program orders arriving at the corresponding warehouses with the length of any side exceeding 55cm, the packages’ length, width, and height will be measured.

The dimension weight of the packages will be calculated as (Length x Width x Height) / 8,000 (measured in kg). And shipping fees will be charged based on the dimension weight or actual weight of the packages, whichever is greater.

3. What is the maximum declared value for South Africa-bound Advanced Logistics Program packages?

Currently, the Advanced Logistics Program for South Africa-bound orders does NOT accept packages with declared value above $80 USD; if merchants ship South Africa-bound orders whose packages’ declared value is above $80 USD, please navigate to WishPost > the Dispute Toolkits page, and submit an online dispute to remove the corresponding orders from the Advanced Logistics Program and directly drop ship.

4. Are there any product categories unsupported by the Advanced Logistics Program for South Africa-bound orders?

Please consult "3. Product categories unsupported by the Advanced Logistics Program" in this article for a complete list of unsupported product categories.

Merchants should properly declare special or sensitive products in WishPost. In addition, when packaging sensitive products, please ensure safety during various processes from warehouses to destinations, including transportation, customs clearance, and customers unpacking.

If merchants do not declare special or sensitive products in WishPost, but ship such products to the warehouse, merchants will be charged an additional 1 RMB per package of Sensitive Product Handling Fee.

5. Order delivery warehouse

Please consult "7. Warehouse address(es) to deliver Advanced Logistics Program orders to" in this article for details.

6. Tax-related information

South Africa's personal parcel customs tax allowance is $15 USD. If the value of the package exceeds this amount, the customs may impose additional taxes based on the product category, and the customer (buyer) will be responsible for the tax.

If you have more questions about the Advanced Logistics Program for South Africa-bound orders, please do not hesitate to contact WishPost Customer Services, and we will respond to you as soon as possible.