Advanced Logistics Program for Singapore-bound orders overview

Effective July 24, 2023, 10:00 AM, Beijing Time, the Advanced Logistics Program for Singapore-bound orders officially launches for all Mainland China-based merchants with Singapore enabled as a destination country.

 

The Advanced Logistics Program aims to improve merchant logistics and overall customer experience on Wish. All eligible orders included in the Advanced Logistics Program receive a number of logistics benefits offered by the Advanced Logistics Program. Eligible orders are also subject to Wish for Merchants Terms of Service and Agreement as well as all Advanced Logistics Program Merchant Policies.

 

Learn more about the overview of the Advanced Logistics Program (applicable to all destination countries supported), its benefits, and other general information applicable to all destination countries supported.

 

The below information applies to Advanced Logistics Program for Singapore-bound orders only:

 

1. Shipping pricing for the two required WishPost logistics channels for Singapore-bound Advanced Logistics Program orders

General Cargo:

 

Special Cargo:

Sensitive Cargo:

2. Dimensions and weight limits for packages delivered to an Advanced Logistics Program warehouse (Singapore-bound orders)

The dimension and weight limits for packages depend on the product types: general products, products with built-in battery, and sensitive products.

 

• Special products = products with built-in ion or button battery

• Sensitive products = products not categorized as general or special products; common sensitive products include but are not limited to eye shadow, lip gloss, liquid foundation, facial cream, facial mask, scrubbing cream, headphones, small speakers, etc.

Merchants should properly declare special or sensitive products in WishPost. In addition, when packaging sensitive products, please ensure safety during various processes from warehouses to destinations, including transportation, customs clearance, and customers unpacking.

If merchants do not declare special or sensitive products in WishPost, but ship such products to the warehouse, merchants will be charged an additional 1 RMB per package of Sensitive Product Handling Fee.

Note that for Advanced Logistics Program orders arriving at the corresponding warehouses with the length of any side exceeding 55 cm, the packages’ length, width, and height will be measured.

The dimension weight of the packages will be calculated as (Length x Width x Height) / 8,000 (measured in kg). And shipping fees will be charged based on the dimension weight or actual weight of the packages, whichever is greater.

 

3. Maximum declared value for Singapore-bound Advanced Logistics Program packages

The Advanced Logistics Program for Singapore-bound orders does NOT accept packages with declared value above $290; if merchants ship Singapore-bound orders whose packages’ declared value is above $290, please navigate to WishPost > the Dispute Toolkits page, and submit an online dispute to remove the corresponding orders from the Advanced Logistics Program and directly drop ship.

 

4. Unsupported product categories Singapore-bound Advanced Logistics Program orders

Please see the complete list of product categories unsupported by the Advanced Logistics Program.

 

5. Order delivery warehouse

Please consult the table of Warehouse address(es) to deliver Advanced Logistics Program orders to for details.

 

6. Tax-related information

Note that all goods imported into Singapore are subject to VAT.

 

If merchants have more questions about the Advanced Logistics Program for Singapore-bound orders, please contact WishPost Customer Services.