As a merchant on Wish, you are responsible for ensuring the legal compliance of your products in the regions you deliver. In addition, Merchants must adhere to all of Wish’s policies outlined in the Merchant Terms of Service including all policies pertaining to prohibited products and prohibited listing practices.
Wish serves a diverse audience that may include children as young as 13 years of age. Wish reserves the right to censor or remove any content that it feels may be inappropriate or harmful for these customers.
Listings that do not comply with Wish's policies may incur infractions. Additionally, Merchants who do not comply with Wish's policies may be subject to review, suspension, and/or termination, which may have a negative impact on their Wish Standards' tier.
Please visit Merchant Policy "Listing Products" to learn more.
See our Prohibited Product Reasons page for a full list of product categories that Wish prohibits merchants from selling.
Merchants can filter for all prohibited listings infractions via the Merchant Dashboard. Go to Infractions > Action Required, and in the "Filter by Reason" drop-down menu, scroll to the section "Other" (see image below) and choose, “Inappropriate content detected for product listing."
For each such infraction on the Infractions > Action Required page, merchants may submit an “Edit Product Request” to edit their prohibited listings that are removed by Wish, and have them re-listed if the requests are approved by Wish. Merchants’ now-compliant products are once again available to customers across the globe.
To submit an “Edit Product Request” now, first identify all prohibited listing infractions (i.e., “Inappropriate content detected for product listing” as the infraction reason, as mentioned above) under the Infractions > Action Required page on your Merchant Dashboard.
Then in each prohibited listing infraction message, click “Re-edit the listing”:
In the “Edit Product Request” pop-up that follows, make appropriate edits to your misleading products, and click “Submit Edit Request”:
Wish will notify you of the request outcome (approved or rejected) within 5-7 business days.