To help merchants effectively run their business on the Wish platform, we regularly improve its features, programs, policies, and tools. And to keep merchants up to date of these new developments we release announcements (also known as “system updates”), which emails merchants (if opted in to receive Wish emails) and posts to the Merchant Dashboard homepage.
Announcements are merchant-facing and include the new/soon-to-launch feature or program updates. We target messaging to those impacted, so if you receive an announcement/system update email, it likely means our news impacts your store.
Note: Email announcements are identical in wording to the announcement posted to the Merchant Dashboard. If you miss some emails, you can always find them on the Merchant Dashboard.
Content may contain just a brief advance notice to important changes, action items, or timely matters with a strict effective date.
This article walks you through how to view and sort/filter these announcements on the Merchant Dashboard.
View a Single Announcement
Log in to the Merchant Dashboard and go to the right-side navigation bar under "Announcements." The right-navigation usually displays the five most recent announcements. You can click on any announcement to open it.
In the example shown above, you see the following:
- Two tags in the top left -- "Merchant Promotions" and "API" -- which identify the program (Merchant Promotions) and the category (API)
- Announcements might have one or more category tags and no program tag
- Announcement title
- Date the announcement posted
- Announcement details/message
- Website link for more information/help (this is often the primary link, so the one to take notice of)
If there's an action item/deliverable or important due date, it tends to be messaged up top. However, some important announcements with required/dated action may be marked up top by a gold star icon next to the title, and at the end a concise summary of merchant actions needed before or after a certain effective date.
View All Announcements
If you want to see all announcement (where you can also sort/filter), then click "View all" to the right of the "Announcements" heading just above the short list of recent announcements.
To filter announcements by category and/or program tags, or to sort important and/or recent announcements, select the specific Category or Program topic you are interested in viewing. (See the left-navigation in the screenshot below.)
You can also sort important or recent announcements by clicking on the “Sort By” drop-down menu in the top left corner (see below).