Wish continuously improves and expands its features, programs, and tools to help merchants most effectively run their businesses on the platform. To keep merchants up to date regarding new developments of Wish’s features and programs relevant to merchants’ store operations, we release system updates to merchants on a very regular basis (often daily), accessible on the Merchant Dashboard and via API.
These system updates are merchant-facing announcements that include the latest feature or program updates rolled out (or to be rolled out) to some or all merchants, and may contain important changes that merchants must be aware of or action items that merchants must take before or after a certain effective date.
This FAQ walks merchants through how to view these system updates, and how to sort and filter for system updates that they are most interested in.
View, sort, and filter for system updates on the Merchant Dashboard
Merchants may log in to their Merchant Dashboard to view and organize system updates. To see the most recent ones, simply click on the links of the first few system updates under the “System Updates” section of the left-hand navigation on the Merchant Dashboard homepage:
Merchants will then arrive at a standalone page for the individual system update:
In the example of this particular system update shown above, merchants are able to see the following information:
- Two types of tags associated with the system update: program tags and category tags.
- Program tags are the tags with icons next to them, in this case, the “FBW / FBS” tag;
- Category tags are the tags without icons next to them, in this case, the “Logistics” and “Products” tags.
- System update title;
- The presence of a gold star icon next to the system update title, indicating the system update is marked as important;
- System update details;
- A concise summary of merchant action items needed before or after a certain effective date (merchant action items will be displayed only for system updates marked as important).
Please note that all system updates will contain program and/or category tags, system update title and details, but only some will be marked as important with merchant action items and effective date displayed. For example, the following system update is not marked as important (no gold star icon next to the system update title), and therefore does not display any merchant action items or effective date:
To filter for system updates with specific category and program tags, or to sort out important system updates only, merchants may click on the “View All System Updates” on the Merchant Dashboard homepage left-hand navigation to arrive at the “Announcements” page where merchants may view all system updates in one place:
On this page, merchants may filter for all system updates by selecting specific category or program tags, as shown on the left-hand navigation.
Merchants may also sort out important or recent system updates by clicking on the “Sort By” drop-down menu, as shown above.
View, sort, and filter for system updates via API
Merchants may also utilize the /api/v2/fetch-sys-updates-noti API endpoint to retrieve system updates. Specifically, the following 5 fields are available for merchants to sort and filter for system updates:
The "cta_text" field means merchants' action items in English language, while "cta_text" means merchants' action items in Chinese language. "cta_effective_date" is the effective date before or after which merchants need to take actions.
Merchants can feel free to refer to this API documentation to learn more about how to retrieve and organize system updates using the /api/v2/fetch-sys-updates-noti endpoint.