Advanced Logistics Program for South Korea-bound orders overview

The Advanced Logistics Program for South Korea-bound orders is for all China-based merchants with South Korea enabled as a destination country. The Advanced Logistics Program aims to improve merchant logistics and overall customer experience on Wish. Merchants’ China-originating, South Korea-bound orders will be automatically included in the Advanced Logistics Program starting the effective time noted above. All eligible orders included in the Advanced Logistics Program will receive a number of logistics benefits offered by the Advanced Logistics Program. Eligible orders are also subject to Wish for Merchants Terms of Service as well as all Advanced Logistics Program Merchant Policies.

To learn more about the overview of the Advanced Logistics Program, its benefits and other general information applicable to all destination countries supported, please visit this Advanced Logistics Program Overview (applicable to all destination countries supported) article. The below information applies to Advanced Logistics Program for South Korea-bound orders only:

1. What is the shipping pricing for the two required WishPost logistics channels for South Korea-bound Advanced Logistics Program orders? 

General Cargo:

	weight range (g)	item fee (RMB)	fee per kg (RMB)
A-Super ECONOMY (otype: 5001-0)	<= 20	2.45	0
	20 - 80	0.37	104.00
	80 - 2,000	4.87	47.75
A-Super STANDARD (otype: 5002-1)	0 - 30,000	10.00	20.00

 

Special Cargo:

	weight range (g)	item fee (RMB)	fee per kg (RMB)
A-Super ECONOMY (otype: 5001-0)	<= 20	3.45	0
	20 - 80	1.37	104.00
	80 - 2,000	5.87	47.75
A-Super STANDARD (otype: 5002-1)	0 - 30,000	10.50	20.00

 

Sensitive Cargo:

	weight range (g)	item fee (RMB)	fee per kg (RMB)
A-Super ECONOMY (otype: 5001-0)	<= 20	3.45	0
	20 - 80	1.37	104.00
	80 - 2,000	5.87	47.75
A-Super STANDARD (otype: 5002-1)	0 - 30,000	11.00	20.00

 

The dimension and weight limits for packages depend on the product types: general products/special products, and sensitive products.

2. What are the dimensions and weight limits for packages delivered to Advanced Logistics Program warehouse (South Korea-bound orders)?

	A-Super ECONOMY	A-Super STANDARD	Dimension limit requirements
	Maximum weight (kg)
General & Special products	2	30	Length of any side ≤ 150cm; Length + width + height ≤ 160cm
Sensitive products	2	30

Note that special products = products with built-in ion or button battery; sensitive products = products not categorized as general or special products; common sensitive products include but are not limited to eye shadow, lip gloss, liquid foundation, facial cream, facial mask, scrubbing cream, headphones, small speakers, etc.

Please note that starting August 6, 2020 12:00AM Beijing Time, for all Advanced Logistics Program orders arriving at the corresponding warehouses after this time with the length of any side exceeding 55cm, the packages’ length, width, and height will be measured.

The dimension weight of the packages will be calculated as (Length x Width x Height) / 8,000 (measured in kg). And shipping fees will be charged based on the dimension weight or actual weight of the packages, whichever is greater.

3. What is the maximum declared value of the package acceptable to Advanced Logistics Program for South Korea-bound orders?

Currently, the Advanced Logistics Program for South Korea-bound orders does NOT accept packages with declared value above $150 USD; if merchants ship South Korea-bound orders whose packages’ declared value is above $150 USD, please navigate to WishPost > the Dispute Toolkits page, and submit an online dispute to remove the corresponding orders from the Advanced Logistics Program and directly drop ship. 

4. Are there any product categories unsupported by the Advanced Logistics Program for South Korea-bound orders?

Please consult "3. Product categories unsupported by the Advanced Logistics Program" in this article for a complete list of unsupported product categories.

Merchants should properly declare special or sensitive products in WishPost. In addition, when packaging sensitive products, please ensure safety during various processes from warehouses to destinations, including transportation, customs clearance, and customers unpacking.

5. Order delivery warehouse

Please consult "7. Warehouse address(es) to deliver Advanced Logistics Program orders to" in this article for details.

6. Tax-related information

South Korean personal parcel customs tax allowance is 150 USD. Currently, the Advanced Logistics Program logistics partner provides tax-inclusive services, and merchants do not need to pay extra fees.

7. How do merchants include PCCC information for their South Korea-bound orders to comply with customs clearance requirements?

If the customers provided their PCCC information to Wish, it will be automatically transmitted to our partner shipping carriers as part of the Advanced Logistics Program for Mainland China-originating, South Korea-bound orders. No additional actions are required from merchants for these orders.

For South Korea-bound orders that are not part of the Advanced Logistics Program, a “South Korea Order” flag will be added in the Merchant Dashboard to help merchants more easily identify the orders where PCCC needs to be provided to shipping carriers. For all South Korea-bound orders released after July 3, 2020 12:00AM UTC (excluding Advanced Logistics Program orders), the Merchant Dashboard Orders > Unfulfilled Orders page and Merchant Dashboard Orders > History page will display this flag. For these orders, merchants may now transmit customer PCCC information to their shipping carriers electronically or offline by printing out parcel shipping labels with PCCC as part of the customers’ shipping addresses.

 

If you have more questions about the Advanced Logistics Program for South Korea-bound orders, please do not hesitate to contact WishPost Customer Services, and we will respond to you as soon as possible.