Activate and Edit Tax Settings in Merchant Dashboard

With the availability of Tax Settings, merchants have the ability to indicate the jurisdictions where they have obligations to remit indirect tax (e.g. sales tax, Goods and Services Tax (GST), and Value-Added Tax (VAT)) on sales in Canada, the European Union (EU), the United Kingdom (UK), and Singapore. Wish then calculates and collects the tax amounts and passes them to merchants, who are then able to remit the collected tax amounts to the applicable tax authorities.

Specifically, the estimated indirect tax amounts for the applicable Canada, EU, UK, and Singapore orders are collected from customers and included in merchants’ next scheduled payment (subject to Payment Eligibility terms), with certain exceptions such as marketplace regions and UK VAT for specific types of UK-bound orders (see Tax Definitions and Calculations). Merchants may view the indirect tax amounts for applicable orders in their Order History, Order details pages, and payment invoices.

Merchants are ultimately responsible for correctly identifying their filing obligations in the Tax Settings and ensuring compliance with their sales tax/VAT obligations as well as accurately submitting returns. Therefore, merchants should not supply indirect tax registration information in areas where they do not believe indirect tax applies to their sales on Wish.com. Please consult with the tax administration or tax advisors for more details. 

Activate Tax Settings

Note: If you have not previously verified your store, you must do so before you apply tax settings. 

1. Log in to Merchant Dashboard and navigate to Settings > Taxes; click “Set up taxes” (top right corner)

• • The Tax Settings homepage lists countries/regions for tax collection and reporting of merchants’ Wish store. When you set tax collection in multiple countries/regions, they are listed on this homepage. The list also provides information on standard tax rates applicable to the countries/regions set up, tax liability (Wish remits, merchant remits, Determined at fulfillment, or None), and the status of the Tax Settings for the specific country/region listed. This homepage also provides you with an overview of your current Tax Settings (see final steps, below).

2. Select countries for tax collection and "Continue." 

• Some areas may have sub-jurisdiction-level settings to select; if applicable, select the jurisdictions where you have indirect tax obligations. 

3. Populate the Tax Identification Number (TIN) when prompted; check the numbers are correct before clicking "Continue."

4. View a summary of the tax information entered; if accurate and you agree to the terms listed, as well as those in the Wish Merchant Tax Policy, check the box at the bottom of the page and click to "Submit."

5. Click "Confirm" to complete set up.

You are redirected back to the Tax Settings homepage where you can view your submitted tax information, edit tax settings, or delete certain tax settings.

To receive support for issues with your Tax Settings, please email Wish at taxsettings@wish.com (copy your Account Manager) and include your merchant ID plus a description of the issue.