About LianLian Pay
LianLian Pay was founded in 2003, which is one of the most famous FinTech enterprises in China. With a mission to “connect merchants of the world, serve all around the globe”, we are engaged in providing all round digitization services for global consumers and SMEs , devoting to building a new global payment network in the digital age, as well as the underlying technology application such as big data, AI, block chain, etc.
LianLian Pay has served over 500,000 cross-border E-commerce sellers with business expanding into more than 100 countries and regions. With 50 global payment licenses and permits, Lianlian Pay is recognized as a top compliant payment service provider across the globe. LianLian Pay is dedicated to helping merchants operate in global markets.
- Convenient, economical and reliable service.
- Low service charge. Up to 0.75% fee for Wish Merchants.
- PC and Mobile login and real-time account management.
- Transparent exchange rate from major commercial banks. No hidden cost.
- Selected by 500,000+ Chinese Cross Border E-commerce Merchants.
Compliance and Risk-control
- 50 Global payment licenses and permits: US, UK, China (include HK), Thailand, Japan, Brazil, etc.
- Mature risk control and anti-fraud system.
- 7*24 constant risk-control monitoring system.
- Information system security level protection: PCI DSS certification, UPDSS certification; ISO27001 certification.
- Advanced defense system against internet attacks.
Tier4 certification for Data Center- the highest international standard.
Products and Services
- Comprehensive payment solutions: remittance and collection of funds, funds distribution, open API.
- 7X24 quick response from customer service team.
Qualifications and Honors
- Standing member of China payment and clearing association
- Chinese State-level high-tech enterprise
- Chinese State-level key software enterprise
- 1st prize of China Zhejiang scientific progress award
- Zhejiang big data application service innovation award
- Bronze prize in the fintech grand prix of the British department of international trade
How do I transfer money from Wish to my LianLian Pay account?
- Login to your Wish seller account and select LianLian Pay as your payment option in “Payment Setting”. By clicking “register”, you will be redirected to LianLian Pay website.
- If you do not have a LianLian Pay account, please complete registration firstly.
- If you already have a LianLian Pay account, please click “already registered, log in now” and sign in.
- Wish payment settings will be completed automatically after your login or registration. It takes 5-7 business days for Wish to settle the payment and transfer the money to your LianLian Pay account. And you will receive an email/SMS notification once LianLian Pay completes the withdrawal processing.
How to withdraw funds from LianLian Pay account?
Login to your LianLian Pay account add your bank account under “Personal Settings”. Once the setting is completed, you can withdraw funds to your bank account.
- Withdraw RMB to bank account:
- Premium withdrawal method is available in business days (10:00-16:00): By incorporating with Bank of China or China Merchants Bank, we offer real-time FX rate options. Funds will arrive in your account within 2 hours.
- Fast withdrawal method in business days or non-business days (after 16:00): we use FX rate provided by partnered banks. Funds will arrive in your account within 2 hours.
- Withdraw other currencies to bank account:
- Withdrawal option in business days (10:00—16:00): the funds show under “withdrawal” menu is actual funds arrived in your account. Funds will arrive within one day.
- Withdrawals during other timing, FX rate refers to actual FX settlement. Funds will arrive within one day. You can explore details after the receipt is confirmed.
* For withdrawal requests on public holidays in USA, and China (including Hong Kong) , please refer to our official notifications on LianLian Pay website.
LianLian Pay Customer Service