UMPAY2 FAQ

A brief introduction to UMPay

Union Mobile Financial Technology Co., Ltd is an Internet based High Tech Enterprise specializing in innovative services for financial institutions and industrial upgrading, which was founded in 2003 by China Mobile and China UnionPay. In 2016, it became a wholly-owned subsidiary of shenzhen-listed Hailian Jinhui (002537) .

In recent years, we have focused on five business sectors, namely integrated payment, financial information, big data control, intelligent marketing and cross-border financial services. At present, UMPAY has established cooperation with more than 140 financial institutions and more than 3,600 large enterprises, providing financial technology services to nearly one million small and medium-sized enterprises and 530 million individual users.

What can we provide:

1. You can pay your ProductBoost and logistics costs
   
   
2.  You can receive Wish Merchant payments. 
   (official website：https: //global.umfintech. com)

Real-time exchange rate: UMPAY will provide you with real-time foreign currency exchange settlement service. Every exchange of your funds, UMPAY through the co-operative bank with the real-time cash purchase price, and no additional currency exchange fees

Convenience: Do not subject to SAFE annual settlement of the total amount of $ 50,000 limit.

Safety : under the supervision of the People's Bank of China, SAFE and the Hong Kong Customs, to ensure the safety of your funds.

Customer Service:

Hotline: 400-1125-883 (24*7  Customer Service)

Wechat official account: UMPAY_Global

Email: Globalservice@umfintech. com

3.  Supply chain financial services, Loan Servicer please consult customer manager: 173-1050-7360 

How to use UMPAY to receive money?

1. In WISH merchant platform, payment settings, select "联动优势(UMPAY)" , according to the steps click the "registration" button
2. You will  switch to UMPAY page, please choose to register or login UMPAY account according to Your Own Situation
3. After successfully registering or logging in, the store will automatically be tied to the registered UMPAY account. UMPAY will generate account ID for the store as the settlement ID for the store to receive money through UMPAY will automatically switch back to WISH platform to help you fill in the account ID information.
4. At this point, you have completed the wish platform to use the UMPAY settings, after you log on to the UMPAY platform (https://global.umfintech. com) , in the "my shop" wish platform, check and manage your wish shop, and set up your final collection of bank cards
5. In UMPAY platform, you can also view and download your wish transaction details  online.

If I have already registered an account in UMPAY platform, how can I switch the UMPAY collection in WISH platform?

1. in Wish merchant platform, payment settings, select "联动优势(UMPAY)" , according to the steps click the "registration" button
2. You will switch to UMPAY page, please select "already have UMPAY account, immediately login"

Follow-up operation are detailed in the previous question

If I receive money through UMPAY, which currency will I receive?

Our basic service is that：settle your US dollar settlement exchange into RMB settlement into your bank card

In addition, we can also support the settlement of your U. S. dollars to the settlement of external account

More information please pay attention to the Wechat official account (UMPAY_Global) ,update the latest developments